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Current license key does not allow you to update

Posted: Mon Feb 20, 2017 3:52 pm
by Nina Schweikardt
If you want to update to CodonCode Aligner 7.0.1 it is possible that you see the following message, even if your update and support agreement allows you to update to this version:

For some users it is possible, that this error message can be ignored and the update can be downloaded anyway. You can update and safely ignore the message if all of the following conditions are true:
  • You are using the Aligner License Server to manage your licenses.
  • You have received and entered the new license key for the Aligner License Server.
  • You are sure that you are using your own License Server and not that of someone close by who might not have updated their license. To check if you are using to your own License Server, please follow the instructions listed under the topic "Verify that you are connecting to your own License Server".
If you are not using the Aligner License Server and are seeing this message, then you can not update to the new version with your current license key.
You can also not update with your current key if you have not received a new license key for version 7.0.1 from us by email.