Search found 9 matches
- Tue Oct 11, 2022 9:16 am
- Forum: Support & Questions
- Topic: How to get 'extended' keys from the License Server
- Replies: 2
- Views: 198993
Re: How to get 'extended' keys from the License Server
Yes, this it is possible to return a travel license manually. Do do so, you need to be connected to the same network as the one your Aligner License Server is on, and the Aligner License Server has to be running. Then you simply quit CodonCode Aligner, and you will see a dialog that ask you if you w...
- Mon Feb 20, 2017 4:00 pm
- Forum: Support & Questions
- Topic: Verify that you are connecting to your own License Server
- Replies: 0
- Views: 78144
Verify that you are connecting to your own License Server
To verify if you are connecting to your own Aligner License Server, please do the following: 1.) Open the Aligner License Server so that you can see the current users 2.) Start CodonCode Aligner 3.) Wait until you see the dialog that tells you that your license key is invalid and leave this dialog o...
- Mon Feb 20, 2017 3:52 pm
- Forum: Support & Questions
- Topic: Current license key does not allow you to update
- Replies: 0
- Views: 71746
Current license key does not allow you to update
If you want to update to CodonCode Aligner 7.0.1 it is possible that you see the following message, even if your update and support agreement allows you to update to this version: http://codoncode.net/aligner/forum_images/701UpdateError.png For some users it is possible, that this error message can ...
- Tue Jan 28, 2014 1:08 pm
- Forum: Support & Questions
- Topic: Restoring Aligner projects from the Aligner backup file
- Replies: 0
- Views: 67912
Restoring Aligner projects from the Aligner backup file
If you can not open your Aligner project any more because there was a problem when saving, you can restore projects by using the backup file (ending in .bak). This can happen for example when Aligner runs out of memory, or your laptop runs out of battery. To restore your project, please follow these...
- Mon Nov 04, 2013 11:38 am
- Forum: Support & Questions
- Topic: Source file not found during install
- Replies: 0
- Views: 64733
Source file not found during install
What you need to do if you get the following error while installing CodonCode Aligner or the Aligner License Server: Source file not found: xxxxxxxxxx Verify that the file exists and that you can access it This problem is caused by antivirus software on your computer. We have had several reports of ...
- Thu Oct 17, 2013 4:28 pm
- Forum: Support & Questions
- Topic: Silent Install with MSI for use with License Server
- Replies: 3
- Views: 86663
Re: Silent Install with MSI for use with License Server
The location on Mac OS X is also in the folder where you installed CodonCode Aligner which is usually in Applications.
- Thu Aug 22, 2013 10:04 am
- Forum: Support & Questions
- Topic: License Server shows a "Single-User License"
- Replies: 0
- Views: 64820
License Server shows a "Single-User License"
When entering a license key in the Aligner License Server that allows for one concurrent user, the License Server will show "Single-User License" in the license type description of the license dialog. Please note that you will have a concurrent license for one user, the type is just displa...
- Wed Feb 06, 2013 3:47 pm
- Forum: Support & Questions
- Topic: Using Ref sequence in "Assemble in Groups"
- Replies: 1
- Views: 72279
Re: Using Ref sequence in "Assemble in Groups"
Hi Jim, To align sequences to a reference sequence please use "Align in Groups" instead of "Assemble in Groups". This feature is available from the "Contig" menu -> "Advanced Alignments" -> "Align in Groups...". Assemblies are generated without a ref...
- Thu Jan 17, 2013 12:25 pm
- Forum: Support & Questions
- Topic: New Project Format in CodonCode Aligner 4.0
- Replies: 0
- Views: 62895
New Project Format in CodonCode Aligner 4.0
Version 4.0 of CodonCode Aligner introduced a new format for saving projects. Aligner now saves your projects in one file thus being faster and more memory efficient when reading and writing many sequences. Projects saved in the new format can not be opened with old versions of CodonCode Aligner (3....